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Privacy Policy

Effective Date: 10/10/2024

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At Elite Shine Property Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our website or services.

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1. Information We Collect

To provide our services effectively and enhance your experience, we may collect the following types of personal information:

  • Personal Contact Information: Name, email address, phone number, and mailing address.

  • Service-Related Information: Details regarding the services you inquire about or receive from us.

  • Payment Information: Billing details, including credit card or payment data, which is securely processed by third-party payment providers.

  • Technical Data: Information such as IP addresses, browser types, and device identifiers, collected when you interact with our website.

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2. How We Use Your Information

The information we collect is used to:

  • Provide Services: Process requests, manage appointments, and deliver the services you’ve requested.

  • Communicate: Respond to inquiries, provide service updates, and send necessary communications about your account.

  • Process Payments: Manage billing and payments securely via third-party payment processors.

  • Improve Customer Experience: Optimize our website, services, and marketing efforts based on your interactions.

  • Marketing and Promotions: Send promotional materials if you have opted to receive them (you can unsubscribe at any time).

  • Legal Compliance: Fulfill our legal obligations and respond to lawful requests.

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3. Information Sharing

We are committed to protecting your privacy and will only share your personal information under the following circumstances:

  • Service Providers: We may share information with trusted third-party providers to perform certain functions, such as processing payments or hosting our website.

  • Legal Obligations: We may disclose personal data when required by law, regulation, or legal process (e.g., in response to subpoenas or court orders).

  • Business Transactions: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve the functionality of our website, enhance your browsing experience, and collect insights about site usage.

You can manage cookie preferences via your browser settings. Disabling cookies may affect the performance of certain website features, but you will still be able to access most services.

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5. Data Security

We take appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure. We encourage you to protect your online activities by using secure devices and networks.

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6. Your Data Rights

You have the following rights concerning your personal information:

  • Access: Request access to the personal information we hold about you.

  • Correction: Ask us to correct any inaccurate or incomplete information.

  • Deletion: Request the deletion of your personal data where applicable.

  • Opt-out: Unsubscribe from marketing communications by following the instructions provided in those messages.

To exercise any of these rights, please contact us at the information below. We will respond promptly in accordance with applicable privacy laws.

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7. Retention of Your Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, we securely delete or anonymize your information.

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8. Updates to This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our practices, legal requirements, or technology. Any updates will be posted on this page with the new "Effective Date" listed. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way your personal data is handled, please contact us:

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Elite Shine Property Services
eliteshinewc@gmail.com
949-464-7344

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